What are the basic facts of the Windows 10 upgrade?
Microsoft is making Windows 10 available as free upgrade for qualified Windows 7, Windows 8.1, and Windows Phone 8.1 devices. It will be available starting July 29, 2015; people can reserve their free upgrade today.
You only have until July 29, 2016 to take advantage of this offer. Once you upgrade, you have Windows 10 for free on that device.
Is the upgrade really free?
Yes, it’s free. This is a full version of Windows, not a trial or introductory version. It is available for a limited time: you have one year from the time Windows 10 is available to take advantage of this offer.
How do I get my free upgrade?
You can do one of two things1:
a) Buy a new Windows 8.1 device and upgrade it to Windows 10 for free, or
b) Reserve a free upgrade for your existing Windows 7 or Windows 8.1 PC
Not every device will run every feature of Windows 10. Be sure to check with your manufacturer before purchasing. Additional details on upgrade qualifications are below.
What happens when I reserve?
When you reserve, you can confirm your device is compatible with Windows 10. Between reservation and when your upgrade is ready, the files you need for the upgrade will be downloaded to your PC to make the final installation go more quickly. Then, when your upgrade is ready after July 29, 2015, you get a notification that lets you get started with your upgrade.
Are there any qualification requirements?
The only requirements are that a) your device is compatible, and b) you’re running genuine Windows 7 Service Pack 1 (SP1) or Windows 8.1 (Update).
Windows 10 is designed to run on Windows 7 and Windows 8.1 PCs. That means your device is likely compatible and will run Windows 10.1
See the full specifications here.
If I change my mind, can I cancel my reservation?
Yes, you can cancel your reservation at any time prior to installing Windows 10. Here’s how:
- Right click on the Get Windows 10 app or Windows icon located in right end of the taskbar.
- Select “Check your upgrade status”
- Click the menu in the upper left corner, then select “View Confirmation.”
- In the lower left, select “Cancel reservation.”
Can I get my free Windows 10 upgrade even if I didn’t reserve?
Yes. The easiest way to get the free upgrade is to reserve, but you can upgrade even if you don’t reserve.
Once Windows 10 is available, we’ll begin notifying devices that their free upgrade is available. Just open the Get Windows 10 app to schedule your upgrade. Note: Some notifications will go out as soon as Windows 10 is available; others may go out in the weeks or months following.